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Author: Matt Brunsman

Customers Gravitating to Digital Banks

September 21, 2020 Matt Brunsman Leave a comment

Are You Losing Market Share to FinTechs and Digital Banks or looking to start one? Here’s how to win, targeting…

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Posted in: Marketing, Personalization

Part II: Is technology a cost center?

September 7, 2020 Matt Brunsman Leave a comment

Is technology a cost center? How a bank executive responds to that question is very telling… And most are struggling…

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Posted in: Technology

Is Technology a Cost Center?

April 10, 2020 Matt Brunsman 75 Comments

Is technology still considered a cost center at your bank? The answer to this question is very telling. Now Banks…

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Posted in: Technology

10 Ways to Create Seamless Experiences with a FinTech

Matt Brunsman 8 Comments

FinTechs are providing the financial industry with new markets, improved efficiencies, and better customer experiences. Billions of dollars in venture…

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Posted in: Technology

Crisis Accelerating Digital Banking Transformations

Matt Brunsman Leave a comment

The financial crisis of 2008 caused banks to lose money on mortgage defaults, interbank lending froze, and credit to consumers…

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Posted in: Banking

Identity: Convenience -vs- Control

February 5, 2020 Matt Brunsman 5 Comments

The debate over the control of your identity has around been since the inception of the internet. Customers want to…

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Posted in: Blockchain

Has the Word “Blockchain” Become Taboo?

January 22, 2020 Matt Brunsman 10 Comments

Blockchain is the most significant technology advancement since the inception of the internet. In fact, it’s capable of cleaning up…

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Posted in: Blockchain

Automating Your Backlog

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You stare at your product backlog for the first time this new year. The list of initiatives has grown from…

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Posted in: RPA

Voice First

December 17, 2019 Matt Brunsman Leave a comment

With 180 smart speakers being shipped every minute and 40% of Americans performing a voice search every day, the financial…

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Posted in: NLP

Banks are Sitting on a Goldmine

November 24, 2019 Matt Brunsman Leave a comment

In the digital age, information is power. But if this is indisputably so, why aren’t banks omnipotent? Consider the magnitude…

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Posted in: Marketing

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  • Part II: Is technology a cost center?
  • Is Technology a Cost Center?

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